Managed Social Interaction
Take control of social media communication through integrated and configurable review and approval workflows.
Track, audit and control micro interactions, including SMS, USSD, instant messaging and push notification.
Leverage existing client correspondence by adding targeted messages and offers based on customer information.
Gain deep insight into stakeholder experience with document-based and web-based dynamic questionnaires/surveys.
Ensure all inbound and outbound communication are compliant with relevant legislation, including POPI.
Gain granular control over high-value outbound communication with review and approval workflows.
Secured and Controlled Distribution (RM)
Establish fine-grained control over sensitive documents by controlling who can see it, but also how it can be used.